Account & Data Deletion
This page explains how to permanently delete your NumGeek account and all associated personal data. We honour your right to erasure under Article 17 of the GDPR.
1. How to request deletion
You can request deletion in two ways:
Option A — From within the app (recommended)
1 Open the NumGeek app and sign in to your account.
2 Tap the gear icon (Settings) on the home screen.
3 Scroll to the Account section.
4 Tap Delete my account.
5 Confirm by typing the word DELETE when prompted.
Your account and data will be deleted within a few seconds. The app will sign you out automatically.
Option B — By email
Send an email to privacy@numgeek.com from the email address registered to your NumGeek account, with the subject line "Delete my account".
You will receive a confirmation reply within 72 hours, and your data will be deleted within 30 days of confirmation, in line with Art. 12(3) GDPR.
2. What is deleted
| Data | Where it lives | Action |
|---|---|---|
| Email address and authentication record | Firebase Authentication | Deleted immediately |
| User profile (Firebase UID, username, preferences) | Firestore users/{uid} |
Deleted immediately |
| Game progress (level completion, stars, scores, in-progress states) | Firestore users/{uid}/levels, levelStates, settings |
Deleted immediately |
| Username reservation | Firestore usernames/{normalisedUsername} |
Deleted immediately (the username becomes available again) |
| Public leaderboard projection | Firestore publicProfiles/{uid} |
Deleted immediately (your name disappears from the leaderboard) |
| Subscriber record at our payment provider | RevenueCat | Anonymised within 30 days |
3. What is retained, and why
Some information has to be retained for a defined period because it is required by law or essential for fraud and tax compliance.
| Data retained | Why | Retention period |
|---|---|---|
| In-app purchase transaction records (purchase identifier, amount, date — held by Google Play and accessible to us only in aggregate) | Polish and EU tax and accounting law | 5 calendar years from the end of the year of the transaction |
| Anonymised server logs (IP address, request timestamps) | Security, abuse mitigation, infrastructure debugging | Up to 30 days; then automatically purged by Google Cloud Logging |
| Backup snapshots of Firestore (containing your data at the time of the snapshot) | Disaster recovery | Up to 30 days; older snapshots are automatically expired |
4. Your in-app purchases
Purchases made through Google Play Billing are tied to your Google account, not to your NumGeek account. Deleting your NumGeek account does not request a refund and does not cancel your purchases.
If you create a new NumGeek account on the same Google account in the future, you can use the Restore purchases link in the Settings screen to re-grant your previously purchased entitlements (such as "Remove Ads" or unlocked level packs).
For refunds, please contact Google Play Support directly: Refund a Google Play Store purchase .
5. Children's accounts
The NumGeek app is intended for users aged 13 and older. If you are a parent or legal guardian and believe a child under that age has created a NumGeek account without your consent, please email privacy@numgeek.com. We will delete the account and associated data without delay.
6. Contact
Numgeek — Dominik Ornat
Privacy contact: privacy@numgeek.com
Country: Poland
Full information about how we handle your personal data is available in our Privacy Policy.